Shipping & Delivery Policy
Recordflip Studios provides recording and audio production services. We do not sell or ship physical products, so no physical shipping is involved in your bookings.
1. What we deliver
- Studio sessions: delivered in person at our studio in Zakura, Srinagar, at your booked time.
- Digital files: stems, mixes, masters and other audio files are delivered electronically by email or secure download link.
2. Delivery timelines
We aim to deliver digital files within 24 hours of the completion of your session, unless your project brief or package sets a different timeline. Longer projects such as full production or post-production are delivered on the agreed schedule, which we confirm in writing.
3. Delivery address and details
Please make sure the email address you give us is correct, because digital files are sent there. If you have not received your files within the agreed time, check your spam folder and then contact us.
4. Physical media
We do not provide CDs, vinyl or other physical media as part of our standard services. Any exception will be agreed in writing before the work begins.
5. Problems with delivery
If a file is missing, corrupted or not what was agreed, contact us within 7 days of delivery at recordflipstudios@gmail.com or +91 1943578529. We will fix or re-send the file at no extra cost where the problem is ours.
6. Related policies
For cancellations and refunds, see our Cancellation & Refund Policy. For booking terms, see our Terms & Conditions.